Sarah rushed into the coffee shop, already 20 minutes late for her job interview. As she fumbled for her wallet, she realized she'd forgotten it at home. Tears welled up in her eyes.
An elderly man behind her stepped forward. "I'll get this one," he smiled warmly. "We all need a little help sometimes."
Sarah thanked him profusely and rushed to her interview. Three months later, as the newly hired marketing director, she implemented a company policy: free coffee for anyone having a tough day.
That elderly man? He never knew his simple act of kindness would touch hundreds of lives through Sarah's initiative.